Kitchen Video Monitor

The CVM Kitchen Video Monitor system relays counter and drive-thru orders to kitchen staff in an accurate and timely manner. This practical system utilizes color in the displayed orders, which simplifies the preparation task, and decreases the average time it takes to complete an order.

BUMP BOX FEATURES

• 1 - 8 Keys A larger number 1 provides an easy target to bump the first order
• 4 Screen Mode Displays 4 orders at a time. Useful when orders tend to be larger.
• 8 Screen Mode Displays 8 orders at a time.
• Split Screen Mode Used to visually separate drive-thru orders from front counter orders.
• Summary Screen Mode Displays 7 orders and a summary box containing a quantity summary of all menu items from all orders on the monitor.

SYSTEM FEATURES

Order options
Allows changes to be made to the information that the CVM will display with each new order and provides the ability to change font size. CVM can display a monitor name, average order time, server name, menu name, mode name, and dollar amount. The “On the fly” feature will transmit items to the CVM as you enter them. Each item can be sent to 10 different monitors to meet your specific operational needs.

Restrictions
Enables or disables functional aspects of the CVM. Ability to program these options for access to the 4 bump bar functions, as well as statistics, font size changes, and screen redirection.

Statistics
Displays service times which can be printed on a network printer. The typical report includes the number of orders, average time per order, and the number of orders over/under the programmed time.

Redirection
Allows the operator to redirect any of the CVM monitors to a different monitor. This feature is useful when running multiple cooking stations during peak times and switch to 1 station during slow times.

Recall

• Allows users to recall any order that has been bumped. (up to 100) Preview
• Allows users to preview any order in the incoming buffer. (up to 100) Restore
• Allows users to quickly return the screen to normal mode. Park Mode
• Provides the ability to "PARK" a customer from the drive-thru window. This mode changes the color of the elapsed time box to show that the customer is parked and waiting for an order to be prepared.

ADVANCED FEATURES

• Split screen mode is a practical feature for visually separating drive-thru orders from front counter orders. Drive-thru orders can be designated by employee configuration or by workstation number. Also, drive-thru orders can be set to appear on the top or bottom half of the CVM screen.
• Ability to set a screen saver
• Display either long or short descriptions
• Ability to display the server name in each order Target time
• Ability to set ideal preparation time for an order, entered by number of seconds. If an order has not been bumped by the time the target time is reached, the time status box turns red and begins to flash. The CVM tracks the number of orders under/over programmed target times and can display or print this information. CVM also provides the ability to display average order time on the screen. It’s flexibility provides the option to start the order elapsed time at the receipt of the first item or at the receipt of the end of order.

CVM UTILITY

The CVM Utility program was designed to offer both end users and installers a simple method of programming and maintaining the CVM video monitor system. The CVM Utility program allows you to connect with, change, and store options for all CVM devices in the system using the Maitre’D PC network. In addition, the program offers control of Monitor Redirection and a CVM program loader for system upgrades. The Utility program also lists all connected CVM devices and the programming options. Each CVM has its own unique set of options, including the ability to customize the colors of the CVM screen.

Parameters

• Each CVM device communicates via standard network connection to Maitre’D.
• The CVM system will support up to a maximum of 10 monitors.
• The CVM program interface comes standard with the Maitre’D software suite.